Legal notice, privacy & cookies policy
Dauphin Telecom is committed to protect the rights of individuals, particularly with regard to automated data processing, and in the interests of transparency with its customers, has drawn up a policy setting out all such processing, the purposes for which it is carried out and the means of action available to individuals so that they can exercise their rights to the full.
By continuing to browse this site, you accept without reservation the following provisions and conditions of use. You agree to the use of cookies and other tracking devices.
The version of these terms of use currently online is the only one that can be enforced during the entire period of use of the site and until a new version replaces it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Article 1 - Legal notice
The website
https://dauphintelecom.com
The Pubisher
Dauphin Telecom SAS, with a capital of 1 1 352 220 Euros
whose registered office is located at: 12, rue de la République 97150 Saint-Martin
represented by Mrs Eve RIBOUD, in her capacity as Managing Director,
registered with the RCS of Basse-Terre
SIRET: 419 964 010
Phone : 0801 100 555
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Development and maintenance of the site
IDIMweb
whose head office is located chemin du Buloz 74410 Saint-Jorioz
Represented by Sandra Decoux, in her capacity of manager
0651380436
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.idimweb.com
Hosting
Dauphin Telecom
Article 2 - Site access
Access to and use of the site is strictly for personal use. You agree not to use this site and the information or data contained therein for commercial, political or advertising purposes or for any form of commercial solicitation, including the sending of unsolicited emails.
Article 3 - Content of the site
All trademarks, photographs, texts, comments, illustrations, images, animated or not, video sequences, sounds, as well as all computer applications that could be used to operate this site and more generally all elements reproduced or used on the site are protected by the laws in force under intellectual property.
They are the full and entire property of the editor or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings as soon as it becomes aware of such unauthorized use does not constitute acceptance of the said use and waiver of proceedings.
Any total or partial representation of this website or of all or part of the elements found on the site by any person whatsoever, without the express written permission of the publisher of the site is prohibited and would constitute an infringement punishable by articles L. 335-2 and following of the Code of Intellectual Property.
The same applies to any databases appearing on the website, which are protected by the provisions of the law of July 1, 1998, transposing the directive of March 11, 1996, on the legal protection of databases into the Intellectual Property Code.
Any dispute in connection with the use of this website is subject to French law.
For any request to use or reproduce all or part of the elements present on the site, please contact the publisher at the following address : Marketing Department Dauphin Telecom, 12 rue de la république 97150 Saint-Martin
The publisher cannot guarantee the accuracy, completeness or topicality of the information published on its website.
The information and announcements published on this website are non-contractual. The content made available on this site is provided for information purposes only. The information on this site may contain technical inaccuracies or typographical errors.
The photographs of products, accompanying their description, are not contractual and do not engage the Publisher.
Article 4 - Management of the site
For the good management of the site, the editor can at any time:
- suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet users
- delete any information that may disrupt the operation of the site or that may contravene national or international laws
suspend the site in order to proceed with updates.
Article 5 - Responsibilities
The responsibility of the publisher cannot be committed in case of failure, breakdown, difficulty or interruption of functioning, preventing the access to the site or to one of its functionalities.
The material of connection to the site that you use is under your whole responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular from viral attacks via the Internet. You are also solely responsible for the sites and data you consult.
The Publisher cannot be held responsible in case of legal proceedings against you:
- due to the use of the site or any service accessible via the Internet;
- as a result of your failure to comply with these general conditions.
The publisher is not responsible for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the site and you waive any action against it as a result.
If the publisher should be subject to any amicable or legal proceedings as a result of your use of the site, it may take action against you to obtain compensation for any damages, sums, sentences and costs that may arise from such proceedings.
Article 6 - Hypertext links
The installation by the users of any hypertexts links toward all or part of the site is authorized by the Publisher. Any link will have to withdrawn on simple request of the Publisher.
Any information accessible via a link to other sites is not under the control of the publisher who declines any responsibility for their content.
Article 7 - Data Collection by the Publisher
Your data is collected by Dauphin Telecom.
Personal data refers to any information relating to an identifies or identifiable natural person(data subject); an identifiable person is one who can be identifies, directly or indirectly, in particular by reference to anime, an email address, an address, an identification number or one more specific elements specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
The personal data which can be collected on the site is mainly used by the Publisher for the management of the relations with you, and if necessary for the treatment of your orders.
The personal data collected, with your consent, are the following:
- Contact form: name, first name, phone number, email are sent directly by email to the editor in order to answer your requests and are kept for an unlimited period. These personal data are stored in the database of the site on the server hosting the site and on the backups.
- Online subscriptions:
- You are a new customer: name, first name, date of birth, nationality, address, telephone, email, signature, address, ID, proof of address, bank details. These data are strictly necessary for us to set up your subscription contract. They are sent by email to the address This email address is being protected from spambots. You need JavaScript enabled to view it. and are kept for the duration of your contract. These personal data are also stored in the site's database on the hosting server and on backups.
- You are already a customer: customer number, name, first name, date of birth, nationality, address, telephone, email, signature, address, ID, bank details. These data are strictly necessary for us to set up your subscription contract. They are sent by email to the address This email address is being protected from spambots. You need JavaScript enabled to view it. and are kept for the duration of your contract. These personal data are also stored in the site's database on the hosting server and on backups.
- You're changing your subscription plan: customer number, last name, first name, phone number, email. These data are strictly necessary for us to process your request and contact you. They are sent by email to the address This email address is being protected from spambots. You need JavaScript enabled to view it. and are kept for the duration of your contract. This personal data is also stored in the site's database on the hosting server and on backups.
Security and confidentiality of data
The publisher makes its best efforts to take all measures to ensure the protection, confidentiality and security of personal data transmitted to it by any Internet user and/or customer and this in compliance with the applicable legal provisions.
Article 8 – Automatic data collection
Cookies
Our cookie policy explains what cookies are, how we use them, how third parties may use cookies on the site and what your choices are regarding cookies.
A "Cookie" or tracer is a electronic file deposited on a terminal (computer, tablet, smartphone) and read, for example, when consulting a website, reading an e-mail, installing or using a software or a mobile application, regardless of the type of terminal used (source:https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
When browsing this site, cookies from the company responsible for the site and/or third-party companies may be deposited on your terminal.
Cookies allow the website to remember your actions and preferences ( such as login information, local language and/or other display preferences) over a period of time so that you do not have to re-enter them each time you return to the site or navigate from one page to another. In addition, it allows the site or third party to recognize you, making your next visit easier and the site more useful to you. We may sometimes use tracking pixels, which are small graphics linked to our servers that allow us to track your use of our site and related features. In order to serve and more efficiently, and to personalize your experience on our site.
Categories of cookies used on this site
The first time you browse this site, a banner explaining the use of cookies will appear informing you of the use of cookies on our websites and you can accept, decline or change your preferences regarding the use of cookies.
The site uses both session cookies and permanent cookies on its site and uses different types of cookies to make the site work.
Essential cookies
Strictly necessary cookies are required for the operation of the site to allow you to move around the site and use its features, such as accessing secure areas, authenticating users and preventing fraudulent use of user accounts. Without these cookies, the site may not be fully functional.
Session Cookies
All requests to the site initiate a session that stores the IP address in the session data and creates a session cookie in the user's browser. The IP address is used as a security measure to protect against potential session hijacking attacks. This information is deleted once the session expires and its data is purged. The session cookie name is based on a randomly generated hash code and therefore does not have a constant identifier. The session cookie is destroyed after the session expires or when the user exits the browser.
Non-essential cookies: Performance cookies
Performance cookies help us to improve the functioning of our site.
Google Analytics
This website uses the Analytics services of Google LLC. Google Analytics uses cookies that are stored on your computer and allow the collection of information about how visitors use the site (e.g. which pages visitors visit most often, and whether they receive error messages from any web pages). The collected data (including your truncated IP address) is transmitted to and stored on a server controlled by Google, located in the United States. The anonymization
The anonymization of the IP address on this website is activated, however, your IP address will be compressed beforehand by Google in the member states of the European Union or in other member states of the European Economic Area Treaty. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and then compressed. Google will not link the IP address transmitted by your browser within the framework of Google Analytics with other Google data.
Google will store user and event data for 14 months (_utma).
You can deactivate the installation and use of cookies by simply setting your web browser. However, you will not be able to access all the functions of the site in an optimal way. If you wish to prevent the storage of this personal data (including your IP address) and its use by Google, you can download the plugin: https://tools.google.com/dlpage/gaoptout
For more information, please consult the terms of use https://marketingplatform.google.com/about/analytics/terms/us/ and Google Analytics privacy policy https://support.google.com/analytics/answer/6004245
Google reCAPTCHA
The site uses Google LLC's Invisible reCAPTCHA service to protect submissions and prevent spam on the site. It checks if you are a person to prevent certain website functions from being abused by spam bots.
By filling out contact forms using this plugin, you consent to the sending of the IP address and possibly other data required by Google for the reCAPTCHA service. For this purpose, your data will be transmitted to Google and used by their services. However, your IP address will first be truncated by Google in the member states of the European Union - or in other states that are part of the agreement on the European Economic Area. In exceptional cases, your full IP address will be transmitted to a Google server in the United States and subsequently truncated.
Google will use this information to evaluate your use of this service. The IP address provided to reCAPTCHA by your browser will not be merged with other Google data.
This data collection is subject to the Google Privacy Policy: https://policies.google.com/privacy
Your choices
We do not require you to accept non-essential cookies. If you agree to our use of non-essential cookies, you may withdraw your consent at any time (see above).
Please note that blocking essential cookies may result in the unavailability of certain features of the site.
Using your browser
In addition, if you would like to delete cookies or have your browser delete or reject them, please consult your browser's help center. Please note that blocking essential cookies may cause some of the sites' features to become unavailable.
For more information on how to use, manage and delete cookies for any browser type, please visit the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
IP addresses & Site protection
The site has SSL technology and tools to optimize its security.
Your IP address is collected and stored in web server logs and security tools to ensure the security of this website and to prevent abuse.
Article 9 - Right of access, rectification and removal of your data
Each person has the right to access, rectify and object to his/her personal data. Each person also has the right to limit the processing relating to his or her person, the right to dereference and the right to portability of personal data that he or she has transmitted to the data controller.
You can exercise this right by contacting us at the following address Customer ServiceDauphin Telecom, 12, rue de la République 97150 Saint-Martin
Or by e-mail, at the following address:This email address is being protected from spambots. You need JavaScript enabled to view it.
All requests must be accompanied by a photocopy of a valid, signed identity document and must indicate the address at which the publisher may contact the applicant. A reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests requires it. You will be informed in such a case.
In addition, and since the law n°2016-1321 of October 7, 2016, people who wish it, have the possibility to organize the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/.
Article 10 - Use of data
The information collected may be communicated to third parties linked to the editor by contract for the execution of subcontracted tasks necessary for the management of your account.
List of subcontractors: Entity of the Hotline.
Your data may be communicated at the request of judicial authorities in the context of requisitions.
When certain information is mandatory to access specific features of the site, the editor will indicate this mandatory nature at the time of data entry.
Article 11 - Applicable law
The present conditions of use of the site are governed by French law and are subject to the competence of the courts of the registered office of the editor, subject to a specific attribution of competence resulting from a text of law or particular regulation.
For any question, information on the products presented on the site, or concerning the site itself, you can send a message to the address This email address is being protected from spambots. You need JavaScript enabled to view it.
Saint-Martin, April 16, 2021.